In this setting, you are able to add the email address of an Admin or Admins that you want to get notified when one of your Agents submits a request from within a transaction.
To go to this setting, click on Menu > Settings > Admin App Settings > Company/Office Settings > Notification Settings. Once there, you will see all the available request types your Agents can submit within a transaction. For each request type, you can add the email address of one or multiple Admins to be notified when the request is made.
Note that by default, the fields for the request are blank, and we will send all request notifications to the main account holder. It is important to note that once you have added the email address of the Admin/s you want to get notified, it will only apply moving forward. The last step after you have added the email address is to click Update on the right-hand side.
If you have any questions, please feel free to email us at firstname.lastname@example.org or call us at (305) 517-3836.