To resend the welcome email that goes out to the Agents when the Admin first makes them active in RealtyBackOffice, read on and we will show you how easy it is to resend the welcome email.
All the Admins need to do is go to Menu > Users. In Users, locate the Agent using the filter section on the top right corner and put a checkmark in the box next to the user, and click on the arrow icon at the top to Resend Welcome Email. Note that inside the Users module, aside from the resend welcome email icon, you can also use other options to Edit User (pencil icon), Send Email (envelope icon), and Change Password (lock icon).
Note that in the welcome email, Agents will typically receive their username and password.
If you have any questions, please feel free to email us at firstname.lastname@example.org or call us at (305) 517-3836.